At TheraTechy, we are committed to providing a seamless and reliable shipping experience for all our customers. Enjoy free shipping on all orders, ensuring you can receive your premium massage products with ease and at no extra cost.
Processing Time: All orders are processed within 3–5 business days. Please note that this may vary during peak shopping seasons or sales events.
Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details. A separate email with a tracking number will be sent once your order has been shipped.
Shipping Delays: Occasionally, shipping may be delayed due to factors beyond our control (e.g., weather conditions, carrier delays). We appreciate your patience and will notify you if there are any delays with your order.
Delivery times vary based on your location and shipping method, but generally, you can expect your package within 5–10 business days.
Once your order has shipped, you will receive a tracking number to keep an eye on your package’s journey.
If your order is lost or damaged in transit, please contact us immediately at support@theratechy.com with your order number and a brief description of the issue. We will work with you and the carrier to resolve the situation promptly.
Please ensure that the shipping address entered during checkout is correct. We cannot change an address once the order has been shipped. If you notice an error, please contact us immediately, and we will do our best to assist before the item ships.
If you have any questions regarding your shipment, or if you need any additional information, feel free to contact our customer support team at support@theratechy.com
Thank you for shopping with TheraTechy! We are excited to help you find the perfect massage products to enhance your well-being.