We offer FREE standard shipping on all orders to supported destinations.
Please allow 1–2 business days for order processing and preparation before dispatch.
Our estimated shipping time is 6–12 business days after dispatch, depending on your destination.
Including processing, the estimated total delivery timeframe is approximately 7–14 business days.
Delivery times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier disruptions.
For orders shipped to European Union countries, estimated transit time is 7–14 business days after dispatch. Customs processing may occasionally extend delivery times.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
You can also visit our Track My Order page for shipment updates.
If you need to cancel your order, please email support@theratechy.com as soon as possible, preferably within 24 hours of purchase.
We will do our best to process cancellation requests before dispatch. If your order has already shipped, please refer to our Return & Refund Policy and any applicable statutory cancellation rights.
Please contact support@theratechy.com immediately with your order number and the correct delivery address.
We will attempt to update your shipping details before dispatch. Address changes may not be possible once the parcel has been handed to the carrier.
If your order arrives damaged or incorrect, please contact support@theratechy.com with your order number and photographs of the item, where available.
We will review the issue and arrange an appropriate resolution, including a replacement or refund where applicable.
For shipping questions or order assistance, please contact support@theratechy.com.
Our customer support team will assist you as promptly as possible.